Building the Web Site
We’re using WordPress for the blog and CMS for this site.
Besides running the blog, having WordPress own the FAQ pages allows us to accept comments on the FAQ pages as well. I’m betting we get some great feedback and additional user-added documentation on those pages as well via the comments.
Getting the rewrite rules working so the site structure matches what we wanted was a little tricky, but do-able. The issues we ran into are being sent back to the rest of the WordPress team for consideration.

When viewing a single post on the blog there are no next and previous links. Something to consider for the future. I usually like to read through posts in that fashion.
Interesting. The code for the links is in there (you can see the DIVs that would contain the links in the HTML), but for some reason it isn’t showing here on the site. I’ll have to debug that when I have some time.