The First 48 Hours

The last 48 hours have been pretty crazy.

All in all, the FeedLounge launch has been a success. I’m very pleased to see notes from happy users, and we’ve gotten a number of nice e-mails as well.

No matter how much testing you do, there will always be hiccups in a live launch. We ran into some payment and account activation issues in the first couple of hours. There was also an issue with our auto-tagging from OPML categories that would pop up in certain situations with OPML import. These have all been identified and have been fixed or have a work-around and will be fixed soon.

We had planned to go live with the 3 Hour Tour yesterday, unfortunately an unplanned circumstance has prevented that. There is no current ETA for the 3 Hour Tour to go live, however it is close to being ready and is one of our highest priorities when Scott gets back. We appreciate your patience.

I’ve just pushed a number of changes to the live system. A handful of bug fixes, and also a small feature. We’re working through the rest of the bug reports and feature requests. Fixing what needs fixing and adding more to our “future” list.

There are still PayPal issues affecting a couple of users that have tried to sign up using they PayPal balance as a funding option. This works fine in our testing and a call to PayPal support confirmed that it is supposed to work. Their suggestion is to have the user contact PayPal directly to resolve any issues with their account. That isn’t exactly the smooth user experience we were going for, but we knew that using PayPal to handle payments to start would have some tradeoffs.

Again, thanks for your patience until we make the free tour available and special thanks to all our users for their wonderful feedback.