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How to Cancel Hellofresh Subscription (Detailed Guide 2023)

Dreading canceling your HelloFresh meal-kit subscription? Don’t worry. We will walk you through how to cancel your HelloFresh subscription. The entire process is fairly easy and can be done either on your mobile or desktop. HelloFresh is a meal-kit delivery service that delivers easy-to-cook meals at your place. It helps users plan meals, so they do not waste time wondering what to cook the next day.

While many subscribers may enjoy the service, others might not want to continue. In such a case, subscribers can cancel their subscriptions at any time. However, it is suggested that you dismiss your HelloFresh subscription at least five days before your next order to avoid extra costs.

HelloFresh also allows customers to put their subscriptions on hold for a week or more and resume again later. To help you through the entire process, we have prepared an in-depth guide on canceling your HelloFresh subscription. Follow the steps to cancel your subscription seamlessly.

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About HelloFresh     

Do you prefer having dinner prepared for you because you find it tedious, time-consuming, or just not your thing? If so, you’re probably one of the millions of customers of HelloFresh, a company founded in Germany.

Depending on your plan, HelloFresh will deliver at least three and no more than five weekly meal kits. Keeping food fresh during transport is a top priority, so they transport it refrigerated and in insulated containers. Regarding the type of plan you select, you have complete leeway to make any modifications that suit your needs.

HelloFresh is the leading meal-kit service in the United States, and its plans are designed and curated by chefs to meet your specific dietary requirements. Envision having fresh ingredients and easy-to-follow recipes delivered right to your door.

The service provides a flexible menu from which you can choose your family’s favorite dishes. The ingredients and their appropriate serving sizes have been calculated for you, and all you have to do is combine them in the right proportions to make a delicious meal for every night of the week.

HelloFresh makes it simple to enjoy delicious meals, supplying you with everything you need, saving time and effort, and leaving you satisfied, whether you follow a vegan, vegetarian, or pescatarian diet. Even though this is a fantastic resource, there may come a time when you need a break from using it.

HelloFresh Subscription Plans

Unless you pause, modify, or cancel your plan each week from your customer account page, your HelloFresh subscription will automatically renew the following week. Starting your subscription box delivery is free of charge. Choose from two- or four-person serving sizes and two-, three-, four-, five-, or six-weekly meal plans when you sign up. HelloFresh provides a variety of meal plans, such as:

  • Classic Meat and Veggie- Meat, poultry, fish, and fresh vegetables are the cornerstones of this classic omnivore diet drawn from around the world.
  • Family-Friendly – The whole family can enjoy meals, as these have been created with the pickiest eaters in mind.
  • Calorie-Smart- Each serving of these dietitian-recommended recipes has less than 650 calories.
  • Quick and Easy- These recipes are ideal for busy people because they can be prepared in less than twenty minutes.
  • Veggie- Vegetarian cuisine is food that does not include meat.
  • Pescatarian- Vegetable-centric diet that excludes meat and poultry but includes fish and seafood.

How to Cancel HelloFresh Subscription?

If you are dissatisfied with your HelloFresh subscription and decided to cancel it, follow the steps below. However, before you cancel, keep in mind that you cancel five days before the next delivery; else you will be charged for the order.

  1. First, access your HelloFresh account by visiting their website.
  2. Assuming you’ve already logged in, head to the top right corner. You can find your name there. Tap the button.
    HelloFresh account
  3. After that, go to your profile and edit your settings.
  4. Get to the bottom of the Plan settings page by scrolling down. Once you reach there, select “Cancel Plan”.
  5. A warning message will appear on your screen before canceling your subscription. If you’ve read this far and still want to cancel, though, by all means, select “Cancel Anyway.”
  6. There’s a drop-down menu where you can specify why you’re leaving the service. Select the option that best fits your needs if a drop-down menu appears on your screen.
  7. Follow the on-screen instructions and select “Cancel Anyway.”
  8. After completing all of these steps, you’ll see a confirmation that your account has been deleted. You can check the screen for the final shipping date.
    Account cancellation

You can always go with the fallback plan while you mull over whether or not to cancel your subscription. Your service fee will not be incurred if you skip a delivery week.

How to Change HelloFresh Subscription?

HelloFresh customers are not required to commit to a specific meal plan. Through your customer account page, you can modify your weekly meal quota, the number of people eating from each recipe, and the categories of recipes you will receive at any time.

Consider switching from the Pescatarian plan, where you eat two servings of four different recipes, to the Calorie Smart plan, where you eat two servings of just three recipes weekly. To modify your plans, follow these steps-

  1. First, visit your account page.
  2. Second, modify your weekly meal plan by adjusting the number of recipes you get, the number of people you feed with each meal plan, or both.

How to Pause HelloFresh Subscription?

Skipping the next delivery will prevent you from being charged for that week’s supply without switching plans or canceling the subscription altogether. This much time should be sufficient for you to decide on your subscription. This will allow you also to anticipate the types of dishes you’ll be offered and plan accordingly.

Following these steps will allow you to avoid taking orders:

  1. You must be logged into your HelloFresh account to place an order. Then, on the Account Page, select “My Menu.”
  2. Pick the day of the week you don’t want to receive your package there.
  3. Select “Edit Delivery” from the main menu’s upper-right corner.
  4. In response, your screen will display a menu with several choices. The option to skip this week’s order will be available. Choose it.

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1. Does HelloFresh charge a membership fee?

HelloFresh does not charge any membership fee. It only charges for subscription boxes.

2. What is the price of a box delivered by HelloFresh?

The standard price for a box from the subscription service is $9 per serving plus a $10 shipping fee. When customers have more extensive plans, the price may drop to $7.49.

3. Does HelloFresh offer any promotional offers?

HelloFresh offers up to 14 free meals if you are a new subscriber.

4. Does HelloFresh offer specific-dietary needs meals?

It is important to understand that HelloFresh cannot accommodate special diets like keto, paleo, vegan, or gluten-free. You must change the recipes if you have any of these requirements. The nutritional content of each recipe you receive is listed.


If you’re interested in expanding your culinary horizons and learning how to prepare new foods, HelloFresh is a fantastic service for you. However, you might not be fully satisfied with their services. If you are one of those, who have decided to cancel their HelloFresh subscription, this article is your best guide on how to cancel your HelloFresh subscription.

It is also important to note that canceling your subscription is not your only option. You can also modify or pause your subscription as per your requirements. We hope this article helps you decide what is best for you and helps you go through with it.

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