Question 1

What is the cost of canceling Windstream's internet service?

Accepted Answer

Windstream does not charge any fee for cancelation as there is no long-term contract. However, you may be charged a pre-installation fee if you cancel your service before installation. This fee is equivalent to three months of the regular fee. There is no early termination fee.

Question 2

How can I return the Windstream Equipment?

Accepted Answer

To return the Windstream equipment, make an appointment for pick-up of equipment at the time of cancelation request. You can also return the equipment at the nearest Windstream Store.

Question 3

Does Windstream have a contract?

Accepted Answer

A contract is not in place for just Windstream's high-speed internet services. The terms and conditions of Windstream DISH Network apply to customers with DISH subscriptions.

Question 4

Can I cancel Windstream Internet Service at any time?

Accepted Answer

There is no contract by Windstream, so you can cancel your service anytime. You can cancel your service via call, email, online, or by visiting the Windstream store.