Question 1

Does RCN charge an early termination fee?

Accepted Answer

Since RCN has no contractual obligations with its clients, you won't be charged any fees if and when you terminate your RCN subscription. All subscriptions are every month, and you can cancel them at any time.

Question 2

Which methods are best for returning my RCN equipment?

Accepted Answer

Call 1-800-746-4726 to find the RCN local area office closest to you and find out if you may return your equipment there. Alternatively, you can use the prepaid FedEx shipping label that will be sent to you to return the equipment to RCN.

Question 3

Can I Cancel with RCN and Receive a Prorated Refund?

Accepted Answer

If you decide to cancel, RCN will provide you with a prorated refund for any unused access time. If your account is terminated due to breaking the terms of the subscriber agreement, there won't be any refund granted.

Question 4

How to pay the RCN bill?

Accepted Answer

There are four ways by which you can pay your RCN bill. Namely- Online through your RCN account Through the new MyRCN App By mail By calling on their automated phone system

Question 5

Can you pause your RCN subscription?

Accepted Answer

Unfortunately, RCN does not offer a holding facility for its customers. The only way to save money if you are away is by canceling your subscription.

Reasons to Cancel RCN Internet Service

How to Cancel RCN Internet Subscription (Quick Guide 2023)